Terms & Conditions.

Welcome to Hoth Kitchens, where we help you create the heart of your home with care, expertise, and attention to detail. Please review the following terms and conditions carefully, as they outline our mutual commitments and ensure a smooth and transparent process.

1 General

1.1 Quotations & Pricing Our quotations remain valid for 30 days from the issue date. Prices may be subject to adjustments if supplier costs change before your deposit is paid. Prices includes VAT, which is applied at the current rate and shown separately.

1.2 Product Specifications Images and showroom displays are for illustrative purposes only; variations in materials and finishes may occur. We take great care in our kitchen plans, but it is your responsibility to check all details before placing an order.

1.3 Changes & Cancellations If you need to amend your order after placing a deposit, we will do our best to accommodate changes, but this may result in additional charges. Cancellations after an order is confirmed may incur a fee reflecting costs already incurred.

1.4 Force Majeure If circumstances beyond our control (e.g. supplier delays, extreme weather, strikes) affect delivery or installation, we will inform you as soon as possible and work with you to find a solution. We will not be liable for any consequential losses as a result.

1.5 Planning Permissions & Regulations You are responsible for obtaining any required planning permissions or approvals before installation begins.

2 Payment Terms

2.1 Deposit & Payments Payment terms will be not less than 33% non-refundable deposit of the total kitchen cost, payable on acceptance of the quotation for both Supply only or Supply and Fit.

Payments are structured as follows:

• Deposit: At point of sale.

• Survey Payment: Due on completion of site survey and acceptance of final plans.

• Final Balance: Due 7 working days before delivery (Supply & Fit orders) or 3 days before delivery (Supply Only orders).

• Late Payment: Failure to pay the final balance by the due date may result in a failed delivery, incurring an aborted delivery fee. Additionally, delays in payment could lead to a rescheduling of your installation, causing potential delays to your project timeline.

Payments preferred via bank transfer. Debit/credit card accepted (except AMEX)

2.2 Installation Payments Installation costs are payable directly to the installers. Payments must be made in two stages: 50% of the installation cost is payable on the the day of templating. The remaining 50% is payable upon practical completion of the installation.

Failure to make timely payments may result in installation delays or suspension of work.